From Customer Identification and verification through PII redaction and Enterprise-grade data encryption, security is a key principle of the system
The platform has been built to be fully scalable, with no loss of performance either due to high user acquisition or during peak traffic periods
Through robust, tried-and-tested design patterns, a test-driven development process and hot-standby infrastructure, resilience has been built-in from the start.
We are fully integrated with global and country-specific carriers, including all the major parcel networks such as Hermes, DHL, Whistl, DPD, Yodel, UPS, Fedex, DX, ParcelForce, OCS, CollectPlus.
We help you integrate with our well documented Order API or we can integrate with your eCommerce platform such as Shopify.
We integrate directly with your customer service system such as Zendesk. If synchronous handover is not required then we can integrate via emails or tickets.